We want you to be completely happy with your ORQLI™ purchase.

30-DAY MONEY-BACK GUARANTEE

If you're not satisfied with your ORQLI™, you can request a return within 30 days of receiving your order.

To be eligible for a return, the product should be unused and in its original condition and packaging.

HOW TO REQUEST A RETURN

Contact us with your order number and the reason for your return. We'll provide you with the next steps.

DAMAGED OR FAULTY ITEMS

If your ORQLI™ arrives damaged or develops a fault, please contact us as soon as possible with your order details and photographs of the issue. We'll work with you to resolve it.

REFUNDS

Once your return has been received and inspected, we'll confirm whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow your payment provider a few working days to process the refund.

NEED HELP?

If you have any questions about a return or refund, contact us and we'll be happy to help.